Ditto Thumb Grips

I am extremely disappointed with this company. When placing my order, their address system auto-filled an incorrect address, causing my package to fail delivery. After multiple conversations with customer service, I was told to provide the correct address and pay an additional $4 to have the package reshipped. I agreed and provided the correct address, but they still sent the package to the wrong location. When I contacted customer service again, the only help they offered was a photo showing where the package had been delivered. I had to drive to that address myself and speak with the resident, who informed me they had already returned the package through USPS. I then contacted customer service to request a refund, but it has been over two weeks with no response. I never received my package, paid extra to correct an issue that should have been resolved the first time, and have been met with poor communication and a complete lack of accountability throughout the entire process.

LOVE my Ditto grips! They are so cute and make me smile!

No issues. Very cute.

Very small for the switch 2 joy con, broke my joystick. Had to buy a new one

Love them!!!!!!!